Shipping and payment

It doesn't matter where you are, we will deliver it to you...

At GARJEZ, we always strive for a safe, environmentally friendly and convenient shopping experience. We know no barriers, we can deliver our products to more than 220 countries worldwide. In fact, anywhere you wish!

Our logistics partner

We use the express services of DHL, a global shipping company that has been on the market for several decades and is undoubtedly a guarantee of a reliable, safe and environmentally friendly shipping philosophy.

Orders are processed and shipped during our main business hours, Monday to Friday, from 8:00 am to 5:00 pm (CET). In case of stock availability, the goods will be ready for dispatch no later than one working day after receipt of payment.

Delivery of goods

Please note that we cannot deliver to your private mailbox or COD. All parcels sent by GARJEZ are insured against theft and accidental damage. This insurance is terminated upon the customer's signature of acceptance of the shipment.

Price and delivery date

For consignments subject to customs clearance, the normal time of delivery may be extended by the time required for the clearance of customs formalities on the part of the competent customs authorities, the speed of which is beyond the control of GARJEZ.

Customs clearance

Important note: When importing goods, you may be charged customs fees by your country, which GARJEZ cannot influence!

Shipment tracking

As soon as we ship your order, you will receive an email from us with the DHL tracking number (a 10-digit number). You can check the status of your order one to two hours after you receive the email via the link and tracking number provided.

You can track your shipment (HERE).

If you have any questions, please contact our sales department, where you will need to quote your GARJEZ order number, (HERE)

We care about making your purchase as convenient as possible, because your satisfaction is our highest goal...